Effective Date: 5/1/25

Welcome to Resolution Point Mediation.  ("we," "our," or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, www.rpmediation.com (the “Site”).

We may collect personal information that you voluntarily provide, such as:

• Your name, email address, and phone number when you fill out a contact form
• Information about your loved one’s care needs or preferences
• Any other details you provide in messages or inquiries
   

When you visit our Site, we may automatically collect:

• Your IP address
• Browser type
• Device type
• Pages visited and time spent on the Site
• Referring website
   

We may use cookies or similar technologies to enhance your experience and understand user behavior.

We use the information we collect to:

• Respond to your inquiries and provide requested service 
• Offer personalized guidance for senior living placement 
• Improve our website’s functionality and user experience
• Communicate with you about updates, services, or resources
• Comply with legal and regulatory requirements
   

We do not sell your personal information. We may share information with:

• Trusted third-party service providers (e.g., web hosting, analytics tools)
• Senior living communities, only with your consent, to facilitate the referral process
• Law enforcement or government agencies if required by law
   

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse. However, no system is completely secure, and we cannot guarantee the absolute security of your data.

You may:

• Opt out of email communications at any time by clicking "unsubscribe"
• Request access to, correction of, or deletion of your personal information by contacting us at [your email address]
   

Our website may contain links to third-party sites. We are not responsible for the content or privacy practices of these external websites. We encourage you to read their privacy policies.

Our services are intended for adults and caregivers. We do not knowingly collect information from children under 13. If we learn we have collected such data, we will delete it promptly.

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Effective Date.” Your continued use of the Site after changes are posted signifies your agreement to the updated policy.

Welcome to Resolution Point Mediation ("we," "our," or "us"). By accessing or using our website at www.rpmediation.com (the “Site”), you agree to comply with and be bound by the following Terms of Use. If you do not agree with these terms, please do not use our Site.

You may use this Site solely for lawful, non-commercial purposes related to learning about senior living options and contacting us for guidance. You agree not to:

• Use the Site in a way that violates any applicable laws or regulations
• Attempt to interfere with the security or functionality of the Site
• Misrepresent your identity or provide false information
• Reproduce, distribute, or exploit any content without our prior written consent
   

The content on this Site is for informational purposes only. It is not intended as professional, medical, legal, or financial advice. Always consult with appropriate professionals before making decisions related to senior care or housing.

If you submit information through a contact form or email:

• You agree the information is accurate and lawful to share
• We may use the information to respond to your inquiry or provide service
• You are not permitted to submit confidential or proprietary third-party information without authorization
   

All content on this Site—including text, graphics, logos, and design—is the property of Resolution Point Mediation  or its licensors and is protected by copyright and other intellectual property laws. Unauthorized use may result in legal action.

Our Site may contain links to other websites for your convenience. We are not responsible for the content or practices of those third-party sites. Visiting those sites is at your own risk.

This Site is provided “as is” and “as available” without warranties of any kind, either express or implied. We do not warrant that the Site will be error-free or uninterrupted, or that any information provided is complete, accurate, or current.

To the fullest extent permitted by law, Resolution Point Mediation shall not be liable for any direct, indirect, incidental, or consequential damages arising out of or in connection with your use or inability to use the Site.

You agree to indemnify, defend, and hold harmless Resolution Point Mediation and its affiliates, agents, and employees from any claim or demand, including reasonable attorneys’ fees, arising out of your use of the Site or your violation of these Terms.

We may update these Terms of Use at any time. Changes will be effective immediately upon posting. Your continued use of the Site constitutes acceptance of the revised terms.

These Terms are governed by and construed in accordance with the laws of the State of Washington, without regard to its conflict of law principles.